Friday, 4 January 2013

New website! Last post on this blog

We have a new website folks! http://www.firestormviewer.org but even if you go to the old phoenixviewer.com you'll be redirected.

However we will no longer be using this blogger blog and have switched to wordpress. So if you have RSS on this blog, are subscribed or are following it please update to our new blog at our new address. There is an RSS link you can use there.

Farewell Blogger! It's been fun!

Jessica Lyon
Project Manager
The Phoenix Firestorm Project, Inc
www.firestormviewer.org

Saturday, 22 December 2012

Merry Christmas, Happy Holidays and a Joyous New Year!

Well it looks like we all survived the Mayan Apocalypse. Which unfortunately means we all have to go back to work after the holidays... and we still have to pay our bills :-( . Oh c'mon, admit it! You know you thought about how nice it would be to not have to pay bills anymore! :-D

On behalf of the entire team here at the Phoenix Firestorm Project, we would like to wish everyone a very Merry Christmas, Happy Hanukkah or whatever celebrations you partake in this time of year. Happy holidays and we wish you all a fantastic New Year! 

We survived 2012! See ya next year! \o/

Sincerely,
Jessica Lyon and the Team.

Monday, 17 December 2012

Ending support for the Phoenix Viewer

On Saturday, Dec 15th, we held an important office hour at which the subject was the removal of official support for our V1-based Phoenix Viewer at the end of this year. We are also no longer developing this viewer. (Not to be confused with the Phoenix-Firestorm Viewer, which will continue to be fully developed and supported.)

To be clear
- We are ending support for the Phoenix Viewer on Dec 31st, 2012. 
- If you are a Phoenix user we recommend you migrate to a peer-to-peer help group created for Phoenix users: “Phoenix Viewer Self Help.

- We are NOT forcing you to use Firestorm! If you don't want to use Firestorm, there are a few V1 alternatives out there. Check out the LL Third Party Viewer Directory. 
- We are NOT telling you not to use Phoenix Viewer.
- We are NOT blocking Phoenix Viewer from logging in.
- We are NOT breaking Phoenix!
- You MAY continue to use Phoenix as long as you want, but be aware.. it will become more and more deprecated over time.
- LL is not intentionally killing Phoenix but be aware, there are changes coming in the new year that will break some key aspects of its usability. 

We will remove the download links on our main website to Phoenix in the new year, but it will remain available from our "Other Downloads" section of our wiki. We will not remove any documentation or JIRA issues reported against Phoenix.

Please watch the video recording of that office hour here and that should answer all your questions as to why we have made this decision.
You can also read the speech here, which I had prepared and read during the Office Hour that explains our reasons for making this decision.

I realize this decision will not be popular among our Phoenix users, and I apologize for that, but I ask you to please watch the video or read the speech BEFORE complaining or asking why in the blog post comments. Our reasons are sensible, responsible and logical. If, after you've watched the video, you still do not agree with our decision, THEN please feel free to complain and vent.

Jessica Lyon
Project Manager
The Phoenix Firestorm Project, Inc

Friday, 14 December 2012

Phoenix Firestorm Office Hour - Dec 15.

It's been a while since we held an Office Hour with our users and it's become apparent that one is certainly needed and overdue. For those of you unfamiliar with our office hours they take part both inworld and via a live video stream/chat where I address your questions and concerns on a live broadcast. The broadcast is also recorded for future viewing.

When:
Dec 15th, 2012 at 1:30pm until 2:30pm Second Life Time.  You will absolutely want to be there, or on the stream at least half an hour early to ensure you make it.

Who:
Everyone is invited and encouraged to attend but I especially want to see Phoenix Viewer users in attendance as the primary topic will be about Phoenix and its future. I also would like to see all you angry people who have been flaming and hating on us in our blog comments. I'd like to address your complaints so please at least be on the stream if you can.

Why:
Because the lack of Phoenix Viewer development and in fact the future of the Phoenix Viewer itself needs to be discussed and your questions/concerns need to be addressed.

Where:
Inworld at our Support Island. Here is the SLurl.
http://maps.secondlife.com/secondlife/Phoenix%20Firestorm%20Support/169/128/4002
The region will fill up very fast so the alternative is the live stream here
http://www.phoenixviewer.com/stream.php

This is an especially important meeting for you to attend if you are a diehard Phoenix Viewer user.

Hope to see you there.

Jessica Lyon
Project Manager
The Phoenix Firestorm Project, Inc

Monday, 3 December 2012

Reports of Pink with 31155

We've had some reports of pink screen in the release of 4.3.1.31155 from people on ATI cards. This is a driver issue with ATI and there are ways to fix it. Please see the following link if you have pink screen issues.
http://wiki.phoenixviewer.com/ati#the_world_is_pink

Sunday, 2 December 2012

Firestorm Major Release 4.3.1.31155

The time has come once again to deliver to our users another "major" update of the Firestorm Viewer. We may not have the shortest release cycles compared to other TPVs, but our updates do carry a LOT of value. This release is certainly no different, with a HUGE list of new features, bug fixes and improvements.

Major Release Feature Highlights...

* Fully integrated Phototools & Cameratools for photographers and machinima makers by Paperwork (our newest member):
    - Phototools is a phenomenally powerful interface for creating visually stunning and breathtaking environments best suited for Photographers and Videographers.
    - Cameratools gives you far more control over your camera, including the ability to save camera position presets.
    - Click to see examples of what can be done.
    - Click for documentation on Phototools.
    - Click for documentation on Cameratools.
    - Or best of all... click for the amazing video tutorials!

* V1 Search functionality revival by our newest developer, Cinder Roxley:
    - Cinder wasted no time making her mark on the project by bringing to Firestorm one of the single most requested options since V2 came out.
    - V1 Search is available under the Content menu as "Legacy Search" and as a Toolbar button.
    - Ability to search People, Groups, Places and Classifieds. 
    - This optional search method is a work in progress, more to come!

Script recovery by Kitty Barnett of Catznip Viewer:
    - Open scripts are auto-saved locally every 60 seconds. 
    - In the event of a viewer crash, backed up copies of the scripts are presented to the user and returned to the Lost & Found folder if the user chooses. (More info)

New Area Search, completely rewritten and vastly improved by Techwolf Lupindo:
    - Lightning fast results
    - Improved interface.
    - Loads of filters and options.

Fully customizable Viewer Sounds by another new developer of ours, Panterapolnocy:
    - Find them in Preferences > Sound & Media > "UI Sounds 1" and "UI Sounds 2."
    - Allows you to change the default viewer sounds to anything you have in your inventory via Copy > UUID. 
    - Gives you options to play or not play particular sounds as well. 
    - Report collision messages to scripts;
    - Texture refresh on sculpties;

* Flickr snapshot upload improvements and fixes by Katharine Berry of Exodus (ty!);
* New Toolbar buttons;
* and on and on and on... 

IMPORTANT: Because of the many skin and settings changes/improvements/adjustments we've made it is especially important that you perform a clean install of this build.


OpenSim
OpenSim has a build, too, with lots of improvements and fixes as well! 

Enjoy!

The Phoenix Firestorm Team

Wednesday, 14 November 2012

Phoenix-Firestorm Public Beta

PLEASE READ BEFORE DOWNLOADING!

Yesterday, November 13th, Linden Lab rolled out a server update to the Second Life grid that contained some improved group handling code for large groups. Unfortunately, however, at the time of this writing, and to the best of our knowledge, only the current LL Beta Viewer has the necessary code released for compatibility with this update. As a result, moderators of large groups with more than 10,000 users are unable to load the group member list. This leaves users unable to manage group memberships on anything other than the Linden Beta. LL has also released some new notifications to the server that some old versions of Firestorm and all versions of Phoenix will not recognize. This leads to error messages that say, "Your version of viewer name does not know how to display the alert message it just received."

In order to accommodate the users who need to manage their large groups, we have decided to rush what we have done so far, along with the group loading code, into a public Beta for you. This also gives those of you who like cutting edge code a chance to toy with our latest and report problems to us on our JIRA

NOTE:
- This is NOT an official release, but we will provide support for it.
- This has NOT been thoroughly tested by our Quality Assurance team.
- We can NOT make any promises regarding how stable or bug-free it is.
- This DOES have some really cool new stuff in it!

USE IT IF:
- You need to manage large groups inworld.
- You're tired of seeing unknown alert messages in Phoenix.
- You're feeling brave, you live on the cutting edge and you want to get an early look at what's coming in December's Official Release.

You can download the beta from
 http://wiki.phoenixviewer.com/firestorm_beta_4.3.0.30936_change_log

If you can wait, we have a scheduled Official Release around the beginning of December that we expect will be fantastic.

Phoenix users:

Our developers and support staff have been extremely busy trying to balance their real working and personal lives while continuing their volunteer efforts to develop SL's most popular viewer for you. Unfortunately, most of us cannot easily compile Phoenix anymore because of missing/expired libraries like Fmod, compiler changes we've had to make for Firestorm, OS upgrades (Win8), etc. To update Phoenix to current LL code now would be a very, very big task and, because we are already at our limit of what we can do, there are no plans to update Phoenix Viewer to support this new group code or handle the new notification system at this time. We are, after all, only human.

We highly recommend Phoenix users give Firestorm a chance -- or a second one, as the case may be. Either that or consider looking for an alternative V1-based viewer. Firestorm has a very good Phoenix-like interface mode now, and most Phoenix users who have given Firestorm a dedicated 3-5 day chance now proudly prefer it over Phoenix. Firestorm also has a significant lead over Phoenix in both minutes and unique users. It is clear that Firestorm is the viewer that will stand the test of time, where Phoenix will not.

In the meantime, Phoenix is still usable in SL, provided you don't need to manage large groups and don't mind putting up with error messages.

I hope you understand our current dilemma regarding Phoenix, and though we have not made a solid decision yet as to whether or not we will update it again in the future, it is not looking likely at the moment. Please understand that sooner or later... one way or another, Phoenix will expire.

Sincerely,

Jessica Lyon
Project Manager
The Phoenix Firestorm Project, Inc.

Tuesday, 16 October 2012

Status update

Why our long release cycles?
While Firestorm is plugging along towards another huge release, I often get asked why our releases are so far apart compared to other viewer projects'. There are a couple of reasons for this, but the main one is that updating is a royal pain in the butt, and I understand most users hate updating unless there is something really worthwhile in the update to make the effort. Because of this, I want each and every one of our Firestorm updates to have enough value that you will want to update to it and not be insulted by frequent minor updates that do little to improve your experience. When I say "value," I mean a significant combination of great new features, along with bug, stability and performance fixes that make the update process worth your time and energy. Now, not everyone on our team agrees 100% with this strategy, and I'm sure there will be some of you who don't, either, but I believe it to be a matter of respecting you (our users) and your time. In the future, however, we plan to make that updating process easier for you by setting up seamless behind-the-scenes updates you will hardly even notice, allowing us to provide more frequent updates and even hotfixes to improve your experience faster!

Upcoming Firestorm "value"
I'm VERY excited to say we have some great new improvements coming, like integrated Phototools contributed to us by Paperwork Resident! Paperwork has spent a lot of time with our developer Ansariel Hiller, getting his phototools integrated into Firestorm with their own floaters and panels. But we'll also have features like the ability to save/restore custom camera positions, improved Spellchecker and Autoreplace (courtesy of LL), an RLV update, crouch to toggle, a new "Dyslexia" font, "Autoresponse Sent" message in IMs, the ability to highlight people in a region through the object list in the About Land floater, customizable audio alerts for friends going on/offline, voice visualizers in the radar, the ability to exclude group-owned objects during selection, configurable interface sounds in Prefs, an option to report collision messages to scripts, etc., etc., etc. Not to mention a gazillion more stability and performance improvements. It's all coming soon!




OpenSim and our compatibility efforts
While Second Life still remains the primary focus of our development efforts, we have begun working towards bringing Firestorm Viewer into better compatibility with the OpenSim Platform. It is important to point out where the extent of that effort ends, though. We are making Firestorm work better on the "base" OpenSim Platform, but we cannot fix problems that arise on specific OpenSim grids because of changes those particular grids have made to their OpenSim code. For those issues to be fixed, we will rely on those grids to provide us code contributions to address those issues.


Military Open Simulator Enterprise Strategy
Several weeks ago, we were contacted by Mr. Douglas Maxwell, who is a Science and Technology Manager for Virtual World Strategic Applications of the Simulation & Training Technology Center. This is a branch of the United States Army Research Laboratory, and he runs the Military Open Simulator Enterprise Strategy (MOSES)  project. While MOSES does have a presence in Second Life, their primary focus and virtual headquarters exist on the Open Simulator platform. They expressed an interest in working together with us on Firestorm Viewer. More specifically, they intend to make the Open Simulator platform more secure for their grid, but more importantly to also give that work back to the OpenSim community by contributing it to our open source Firestorm Viewer. We think this is a fantastic goal and have already begun working with them. We are certainly looking forward to the results of these efforts in the future. If you have any questions for Mr. Maxwell, you can reach him through his email here.


Our new second home on OSgrid
Walter Balazic, owner of the Littlefield System, and Hiro Protagonist, who runs the servers the Littlefield regions run on, have very generously donated a couple of regions on OSgrid to us to use as we please. Not only that, but Walter and Camryn Darkstone landscaped and furnished one of them to be our OSgrid headquarters! See a snapshot here, or if you would like to check it out in person, you can create an account on OSgrid here and, once inworld, open the Map and look for an island called "Firestorm Island." Having a region there helps us to further test Firestorm's OpenSim capabilities and work towards ironing out all the bugs there. The region is absolutely beautiful, and we are so ever grateful for their generosity! Thanks Littlefield!

Jessica Lyon
Project Manager
The Phoenix Firestorm Project, Inc


Tuesday, 4 September 2012

Firestorm earns #1 spot in popularity and crash rate!

Belated Happy 2nd Anniversary!
We've been so busy lately, we didn't even realize until Monday that Sunday, Sept 2nd, was our 2nd year anniversary as a team! Time sure flies!

And what have we achieved in two years?

- Lowest crash rate ever!
This morning we got our crash rate in for our latest 4.2.2.29837 release and it's at 8.54% according to Linden Lab's Statistics!!! This is an all time record low crash rate for any v2/v3 viewer in recorded history! It even beats the current crash rate for LL's aging but stable 1.23 viewer!

- Firestorm beats Phoenix as #1 viewer in SL!
Furthermore, we also received an email through the opensource-dev mailing list from Oz Linden this morning that stated the following:

"On behalf of Linden Lab, I'd like to extend congratulations to the
Firestorm Viewer team.

Last week, Firestorm took over the #1 spot on the list of Second Life
viewers in terms of total user time, surpassing its elder cousin,
Phoenix.  The Phoenix viewer still has a slight lead in number of
sessions, but Firestorm viewer sessions are on average significantly
longer - which may in turn be due in part to its substantially better
stability.

The Firestorm team has worked long and hard to support users who want
both the latest Second Life features being developed by Linden Lab and
the additional capabilities you provide, and this achievement is one you
can all be proud of.  Thank you.
"

What does it all mean?
I use our viewer statistics as a measurement of how well we are accomplishing our goal of improving the user experience. The fact that Firestorm is now the most popular viewer in Second Life AND is the most stable viewer tells me we're doing it right!

I couldn't be more proud of our Development Team, our Support Team and our QA and Beta Testers than I am today. Achieving what we have can only be done through team effort and a lot of it! But more than that, I want to thank all of you, our users. Through the last two years you've supported us, trusted us, guided us to what we've been doing right and what we're doing wrong. You've helped set the temperature to when we're moving closer or further away from improving your experience, and we've listened. We couldn't have reached this level of success without you as well!

Thank you Developers, Support, Beta Testers and Users!

Sincerely,

Jessica Lyon
Proud Project Manager!
The Phoenix Firestorm Project, Inc

Monday, 27 August 2012

Firestorm Update 4.2.2.29837


It's release time again!...Again! 
Part II. 

For those interested in the back story behind why we had to pull the 4.2.1 release, have a read on Tonya's latest blog post.  If you installed the 4.2.1 release we recommend you update to this one and we apologize for the inconvenience!

__________________________________________
With this release we bring you Pathfinding documentation, tools and scripting functions in Firestorm, as well as an RLVa 1.4.7 update, more crash fixes, stability and performance improvements and a bunch of new features too!

New in 4.2.2.29837
- Skin improvements to Starlight, Vintage, Metaharper, FS High Contrast and Ansastorm.
- New windlight sky settings, including Ambient Dark, Grey and White and a new Tron Legacy series.
- Added pathfinding LSL functions from Linden Lab.
- Ability to disable group chat on a per-group basis!
- Snapshot uploads to Flickr (thanks to Katharine Berry and Exodus Viewer for that work).
- Temp uploads from snapshot floater.
- Cool new SLurl command line feature!
- New toolbar buttons for ground sit, sound explorer, asset blacklist.
- Our own less intrusive "Rebake terrain" button next to no build/no script/no push icons in menu/nav bar.
- Improved AO handling with other animating inworld objects.
- Ability to join our support group from Help menu.
lots more!

OpenSim specific
- LSL Bridge disabled on OpenSim.
- Grid manager help link and docu on login page.
- Group creation cost corrected.
- Mapto command now working in OSgrid.
- Upload cost amounts corrected.

For complete release notes, including new features, fixes, improvements, changes and known issues please see our change log here:
http://wiki.phoenixviewer.com/firestorm_release_4.2.2.29837_change_log

Please note: As usual we highly recommend performing a clean install.


We may be a little while before our next release since it's going to require considerable work, like merging to LL's latest code, Havok, setting up our separate builds for SL/OpenSim, and most importantly... stabilizing all that new stuff.

Enjoy the update!

The Phoenix Firestorm Project, Inc.

4.2.1 withdrawn as release

We discovered an ugly bug with our 4.2.1.29803 release and are removing it from downloads.

The bug comes from a fix we inadvertently pulled in from LL, to a fix a bug we don't yet have, which has created a pretty nasty visual bug with doors, wheels and other things that rotate.

Because of this we are temporarily removing our downloads of 4.2.1 and will have an update of 4.2.2 by the end of the day.

If you are already on 4.2.1.29803, don't panic, no need to downgrade, your viewer is still safe. The bug makes doors and things 'look' broken, but it does not actually break anything, it's purely visual. However we ask that you update to 4.2.2 once it's available.

Thanks for your patience and understanding.

Jessica Lyon
The Phoenix Firestorm Project, Inc.

Sunday, 26 August 2012

Firestorm Update 4.2.1.29803

It's release time again!

With this release we bring you Pathfinding documentation, tools and scripting functions in Firestorm, as well as an RLVa 1.4.7 update, more crash fixes, stability and performance improvements and a bunch of new features too!

New in 4.2.1.29803
- Skin improvements to Starlight, Vintage, Metaharper, FS High Contrast and Ansastorm.
- New windlight sky settings, including Ambient Dark, Grey and White and a new Tron Legacy series.
- Added pathfinding LSL functions from Linden Lab.
- Ability to disable group chat on a per-group basis!
- Snapshot uploads to Flickr (thanks to Katharine Berry and Exodus Viewer for that work).
- Temp uploads from snapshot floater.
- Cool new SLurl command line feature!
- New toolbar buttons for ground sit, sound explorer, asset blacklist.
- Our own less intrusive "Rebake terrain" button next to no build/no script/no push icons in menu/nav bar.
- Improved AO handling with other animating inworld objects.
- Ability to join our support group from Help menu.
- lots more!

OpenSim specific
- LSL Bridge disabled on OpenSim.
- Grid manager help link and docu on login page.
- Group creation cost corrected.
- Mapto command now working in OSgrid.
- Upload cost amounts corrected.

For complete release notes, including new features, fixes, improvements, changes and known issues please see our change log here:
http://wiki.phoenixviewer.com/firestorm_release_4.2.1.29803_change_log

Please note: As usual we highly recommend performing a clean install.


We may be a little while before our next release since it's going to require considerable work, like merging to LL's latest code, Havok, setting up our separate builds for SL/OpenSim, and most importantly... stabilizing all that new stuff.

Enjoy the update!

The Phoenix Firestorm Project, Inc.

Saturday, 25 August 2012

Phoenix Firestorm Support Region

Our primary goal has always been to "Improve the user experience." We do this on several fronts, including providing and developing viewers with features and functionality based on user requests; running a major support effort designed to help users with all kinds of different problems; providing classes that teach viewer functions, features and general trouble shooting; working closely with Linden Lab to try and ensure your issues and concerns are heard, etc.

As of today we are adding one more major initiative towards that effort, which is to provide a support region for both our own users and to all residents of Second Life where they can go to find help with viewer issues and just about everything else. This is not to be used as a hangout -- it's purely for those who need help.

This is a cooperative effort between us and the best of the best among Second Life mentor and helper groups, which will populate it with courteous, generous and highly knowledgeable volunteers in order to provide support and information to new and old users alike. We are extremely excited to say that members of the White Tiger Mentors, Resident Help Network, Mental Mentors and others have joined us in this shared effort and will be available in the region for you should you need help.

We are also thankful to the many bloggers who have written about this effort, which helps us explain what it's all about and expand on information about it. It also helps spread the word about the region because the more people who know about it, the more people it helps. We encourage you to have a read through their blog posts linked below.

To find the region, simply open your Map and search "Phoenix Firestorm Support" or click the SLurl:
http://maps.secondlife.com/secondlife/Phoenix%20Firestorm%20Support/48/162/25

Bloggers' links, in no particular order:
http://modemworld.wordpress.com/2012/08/24/helping-the-community-the-phoenix-firestorm-support-region/
http://blog.nalates.net/2012/08/23/firestorm-support-island-opening/
http://firstlife.isfullofcrap.com/2012/08/24/wheres-the-love-man-wheres-the-heart/
http://jayrcelasecondlifetechnologist.blogspot.ca/2012/08/virtual-world-viewers-phoenix-firestorm.html
http://danielvoyager.wordpress.com/2012/08/26/my-visit-to-firestorm-support-region/
http://jayrcelasecondlifetechnologist.blogspot.ca/2012/08/phoenix-firestorm-island-party-success.html

Jessica Lyon speech at opening party
http://wiki.phoenixviewer.com/pfs_opening_speech

Tuesday, 7 August 2012

Pathfinding Server Rollout

Pathfinding  is rolling out on all regions today and may have an impact on the performance of your regions as well as introduce some new bugs.   INFO: What is pathfinding? Click here

Pathfinding  & Region Performance
Once your region has been updated today, it will have Pathfinding running on it. Until your region has been optimized, this may have a performance impact. Linden Lab has assured me the impact will be at worst 4ms on main regions and 1ms on homesteads and at best won't be noticed. In layman's terms, this is around 18% max of region performance. In order to optimize your region, you will need a viewer with pathfinding tools; currently these tools are only available in a LL Beta Viewer.

Your options will be to A) optimize your region; B) turn Pathfinding off on your region; or C) do nothing. Instructions for the first two options below...

Note: Only Region Owners and Estate Managers can work with Pathfinding. 
Only Region Owners and Estate Managers can enable/disable Pathfinding on a region. Parcel owners can optimize their parcels on a Pathfinding enabled region. 
Instructions to optimize your regions:
Download the LL Beta Viewer (Win, Mac, Linux) and go through the process of optimizing your region / parcel.

Turn Pathfinding off
1. Get sim console open.
Phoenix: Go to the top menu bar, Advanced > Consoles > Region Debug Console. (Press Ctrl-Alt-D to enable the Advanced menu if you do not already have it enabled.)
Firestorm: Go to the top menu bar, Develop > Consoles > Region Debug Console. (Press Ctrl-Alt-Q if you do not have Develop menu enabled.)

2. In the console window that opens, type (without the quotes), "set dynamic_pathfinding false", and press enter.

3. Restart your region.

Note: More information about Pathfinding can be found here: 
http://wiki.phoenixviewer.com/pathfinding

New bugs you should be aware of!
Along with Pathfinding come changes to the Havok Physics engine, which have introduced some new bugs we think you should be aware of, including issues with some vehicles, physics, phantom and sculpts. You can view the list of issues we are aware of at the following link. None of these issues can be fixed by our support team:
http://wiki.phoenixviewer.com/pathfinding_server_bugs

Note: Unfortunately there are quite a few Linden JIRAs on this list that have been set hidden from public view. There is nothing we can do about that beyond offering a description of the issue. 

Questions & Answers from Linden Lab 
Yesterday I sent a list of questions off to LL and received the answers back this morning. These questions and answers may be of interest to you, as well, so I've put them online here.
http://wiki.phoenixviewer.com/pf_questions

Sincerely,

Jessica Lyon
Project Manager
The Phoenix Firestorm Project, Inc.

P.S. Please pass this blog post along to all the region owners you know!

Permalink http://phoenixviewer.blogspot.ca/2012/08/pathfinding-server-rollout.html

Sunday, 29 July 2012

Technical problems (Resolved)

The problems with the website download links and erroneous update notifications on Phoenix and Firestorm Viewer login screens have been resolved.

Again, our sincerest apologies for any confusion and/or inconvenience this may have caused.

The Phoenix Firestorm Team

Technical problems

We've been experiencing some technical problems today with our website resulting in false 'new release notifications' as well as broken download links on the website. We are currently working to resolve these issues and will update this blog once we are back to normal.

To be clear, there was not a Firestorm or Phoenix viewer Release today, the latest firestorm version is 4.1.1.28744 and the latest Phoenix version is 1.6.1.1691. The login screen notifications were in error.

You can still find download links on our wiki page in the meantime.
http://wiki.phoenixviewer.com/downloads

We apologize for the confusion and inconvenience.

The Phoenix Firestorm Project, inc.

Friday, 20 July 2012

What's Next? Pathfinding!

A great success!
Firestorm 4.1.1.28744 has turned out to be a great success -- one of our best, in fact! We went from near the bottom of the Third Party Viewer Directory (meaning we had a comparatively higher crash rate) to the top of the list with the lowest crash rate according to Linden Lab stats! This could change as more people adopt 28744 and as other TPVs improve their crash rates as well, but we are quite pleased nonetheless. And special thanks to all of you who are allowing your crash reports to be sent, as we've managed to fix a whole bunch of other crashes we weren't even aware of, meaning the next release will be even more stable!

What's next...Pathfinding!
We've decided to release LL's Pathfinding work in Firestorm in two stages.

Stage 1 (next release).
Pathfinding Tools. Not to be confused with the Havok library, which is used to display Navigation Mesh (NavMesh), the Pathfinding Tools are what you will need to optimize your regions once Pathfinding goes live.

Unless LL changes the current plan, when Pathfinding goes live, all regions will have pathfinding enabled by default, and all objects that contain scripts will be treated as "Movable Obstacles." Movable Obstacles will have an impact on region performance, so region owners will need to optimize their regions by setting scripted objects that don't move to "Static Obstacles." To do this, you will need Pathfinding Tools!

So our plan with our next release is to get Pathfinding tools out as soon as we can. This will be based on our 28744 release + post 28744 crash fixes + LL Pathfinding code. There have not been many new additions beyond that since the release, and this is for the best: we expect this code will destabilize the viewer to a degree, since it will be a large merge, and we’d rather base this version on a solid release than on a wild card.

Stage 2 (follow up release).
Release with the Havok Library for NavMesh. Havok will be used to enable viewing of NavMesh, display of object types and AI Preview of object paths. So the second Firestorm release from now will have Havok + stability fixes to the previous release + more of our own goodies.

How soon?
Great question, and a very tough one to answer since there are many factors involved that we have little control over. Like...
- LL's timeline to release Pathfinding;
- How much Linden code we have to merge into Firestorm;
- How many regressions and new bugs we pick up from that merge;
- How long it'll take us to fix them, etc.
But we want to get these out as soon as we possibly can once it's live on the grid.

Confusing Pathfinding is confusing!
If all this Pathfinding stuff sounds complicated and confusing to you, you're not alone. Unfortunately, though, region owners in particular are going to have to understand this stuff at least on a basic level. Fortunately! LL has some documentation on it, which I've linked throughout parts of this post (indicated by colored text). But I will also post links at the end of this post to LL's documentation and an early video. For more information I would encourage you to google "Second Life Pathfinding."

What about Phoenix?
Currently there is no time for us to squish pathfinding tools into Phoenix, as Firestorm is keeping us very busy already. Region owners using Phoenix will still be able to disable/enable pathfinding on their regions using the console, but for all else they will need to switch to Firestorm, to LL’s viewer or to another viewer supporting Pathfinding tools.

Pathfinding Links and Documentation
NOTE: Some of this documentation may change or be out of date as Pathfinding is still under development.
What is Pathfinding (early LL video): http://tinyurl.com/8xo3vsu
Pathfinding quickstart guide: http://wiki.secondlife.com/wiki/Pathfinding_Quick_Start_Guide
Pathfinding tools: http://wiki.secondlife.com/wiki/Pathfinding_Tools_in_the_Second_Life_Viewer
Pathfinding NavMesh: http://wiki.secondlife.com/wiki/Pathfinding_NavMesh
A Visual Guide to NavMesh: http://wiki.secondlife.com/wiki/Visual_Guide_to_Pathfinding



Jessica Lyon
Project Manager

Wednesday, 11 July 2012

Major Firestorm Viewer Update!

Firestorm 4.1.1.28744!
Get it from the  Downloads Page and please do a  clean install  to avoid performance and stability problems.
Instructions here.

In our last blog post we said we would have two separate builds for this release -- one for OpenSim and the other for Second Life -- to comply with requirements for using Havok. This is still the plan for the future, but it's postponed because Pathfinding isn't ready and Havok isn't available yet. And so for this release only, you get OpenSim goodness included!

FULL of Awesome Update!
This Firestorm update is HUGE with regard to features, fixes and improvements, and it brings us to 99% feature completeness compared to Phoenix. Almost four months in the making it is easily one of our biggest updates to date. Not only that, but it's thoroughly quality tested by our revitalized Quality Assurance team using new structured test procedures by more than 100 dedicated beta testers! They've been REALLY busy!

Focus
This update puts a lot of focus on the needs of builders, scripters, estate managers, average to advanced users and of course V1/Phoenix diehards by providing...
- New Features and Tools for builders, scripters and estate managers.
- More options for legacy V1 features/behavior
- Greater flexibility, functionality, performance and Stability for everyone!

But rather than bore you with chit chat, let me just point out a very small sample of what you get with this update! You can see the full  Release notes here.


- Up to date with Linden 3.3.3 code base.
- RLV 1.4.6
- New Permanent Derender / Asset Blacklist   
Sound Explorer
Right click > Script Options!  Epic!
- OpenSim Prefs Panel  and expanded grid manager.
Loads of new tools and improvements for Builders!  Click to check that out!
- LSL PreProcessor  It's back!
Enhancements to client AO so it can be enabled/disabled via scripts.  Long requested! We aim to please!
- Increased text buffer size to allow for larger copy/pastes and longer messages in IMs and Local chat.
- Temp uploads for snapshots returned
- Ctrl or Shift + Mouse scroll wheel to change default camera position! So awesome!
- Profile, script info button and estate kick functions added to Top Scripts and Top Colliders floaters
- Support for 1024×1024 terrain textures
- Keyboard shortcut hovertips over Toolbar buttons
- Texture size display for all objects and attachments!  (Develop Menu>Render Metadata>Texture Size)
Crash Logging!  And yes we WILL be fixing crashes with these so please send them!
- Option to use different search terms between inventory / Recent / Worn. (Prefs>Firestorm>General>Allow separate search terms..) HUGE!
- Option to display Received Items folder as regular folder in inventory or standard V3 display (Prefs> Firestorm>General>"Show received items folder...")
- Option to use V1-style inventory Accept/Decline messages (Prefs>Privacy>"Use legacy inventory offer...").
Growl for Mac, Windows and Linux!
- New windlight settings
- Fixes for Linux-specific problems
- LOADS of crash, stabilization and performance fixes/improvements
SO MUCH MORE!

Support
Please be patient with our support staff as they will be very busy, as they always are during a release and can only do so much.

4.1.1 Classes!
We've got newly updated classes as well now to teach you how to use all these new features, preferences, options and goodies. We highly encourage you to come check them out -- lots of new stuff to learn! Check them out here

Don't forget to clean install!!

Wow what a release! Have at it, folks! Enjoy and we'll see you in world!

Sincerely,
The Phoenix Firestorm Team!

Thursday, 14 June 2012

Progress Report

R&R
Let me start by saying it's been a crazy amount of work for everyone getting Firestorm to where it is. After the release of 27000 myself and many of the developers were suffering from what is clinically known as  'Burn out'. We needed some time off... I needed some time off. For me it was about 6 weeks away before I started feeling ready to return to  cat herding, while some others took less, and some are simply enjoying the fresh air of this most wonderful time of year.
But fear not because we are back in gear now and shifting into overdrive!

New developers!
I'll start off the good news with the announcement and welcome to two new developers to our team.
Holy Gavenkrantz  has been a regular code contributor to Phoenix then Firestorm since very early on and I felt it only made sense to draw him in as an official developer. You see... after so many patches from a contributor it begins to only make sense that we ask if that contributor would like to join us. (hint hint)
Then there's  Armin Weatherwax (Arminweatherhax Resident in SL), formerly from Imprudence/Kokua. Armin was the main developer on the Kokua viewer for a long time and when I heard he was a free agent I approached him immediately. Armin really knows his stuff and we're very excited to have him on board with us!
Welcome to the team guys!

OpenSim 
We've recently discovered that Firestorm has become the favorite viewer for other grids. I personally have had a LOT of grid owners approach me asking for improvements to Firestorm in OpenSim. Well, it just so happens that 'other grids' are where Armin excels, in fact I've put Armin in charge of that area from this point forward. In other words, Firestorm is going to extend its focus and improve support for other grids, however I must point out.. we cannot 'offer support' for other grids since there is just no way to stretch our support team out that thin into other grids. But what about the  Havok sub-license terms  stating the viewer cannot connect to other grids while having Havok?  Well we've thought about that and decided we're going to offer TWO versions of Firestorm. One for Second Life with Pathfinding Havok goodness, and one for other grids without Havok. We'll have more news about that soon.

New Release coming
More skins and skin customization improvements, new Windlight effects, Growl, Build floater improvements and options, ctrl/shift mouse wheel for setting custom default cam positions, brought back "remove scripts from selection", LSL PreProcessor!, improved functionality to estate tools, improved mouselook functionality, sound explorer, permanent derender, asset blacklist... loads of bug fixes, improvements and new features! The list goes on and on and on with too many to list! It's all coming folks!
But when.. you ask?  Well, we're getting close to the end of our 4.1.1 release targets which means we're getting very close! However, we're also kind of waiting for LL's pathfinding goodness so we can release with that stuff as well. As usual I cannot give you a release date, but I'll risk saying.. shortly after LL releases their pathfinding stuff, we'll release the next epic Firestorm update!

Things are moving along, it's all happening! Stay tuned!

Sincerely,
Jessica Lyon and the team.

P.S. We hope to see you at our  SL9B  Exhibit!













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Wednesday, 30 May 2012

Advertising on our MOTD

As I'm sure most of you have noticed we've been promoting the SL9B community birthday event on our message of the day (MOTD) which displays during the login process. The SL9B is a not for profit community event hosted by residents for residents to celebrate Second Life's 9th birthday. This year there are 20 regions generously donated by residents and businesses in SL for the benefit of the community. Linden Lab has chosen to not participate in the event this year... This event still has a few openings for exhibitors, volunteers and performers. Better be quick!

On May 25th we also advertised for a not for profit, live charity concert event where 100% of the proceeds went to help rebuild Joplin, Missouri, a town devastated by an F5 tornado last year. The concert was a live real world concert by TheFollow streamed into Second Life.

Prior to that we advertised the Burn2 event (originally named Burning Man). It was renamed to signify the withdrawal of LL's sponsorship and participation of this long running and very popular community event. It is also a not for profit event hosted by the SL community for the SL community.

You may be starting to see a pattern in what events we advertise for.
- Not for profit, community events organized, hosted and/or sponsored by the community.
- Or charity events that benefit good causes.

The idea behind what we agree to advertise for and what we don't are simple. If it's going to benefit you financially either directly or indirectly (publicity stunt).. we're not going to advertise it. However if it's purely for residents, hosted by residents with no profits or financial benefits either directly or indirectly to you or those involved, we will consider it. We have always been, and will always be.. about the community.

We cannot however advertise religious events or anything that may offend or exclude other races, creeds, cultures or persons. For example, yesterday we were asked to promote Memorial Day and while I support troops all around the world 100%, it is an American event which other countries do not participate in. That makes it exclusionary and not something that qualifies for us to promote.

If you have a community event that you would like promoted on our MOTD you can send a request to jessica.lyon@phoenixviewer.com for consideration. We do not charge for advertising nor will we accept any benefits, financial or otherwise. Though you can expect we may attend your event ;). Please provide your in world name, and details to the event. All events we advertise for are required to have a website we can link too.

Note: we do not promote anything on the login page itself. Just the Message of the day.

Sincerely,
Jessica Lyon